Basic understanding of business operations and management systems
No prior ISO certification knowledge required
Interest in quality management and organizational improvement
Suitable for employees at all levels, supervisors, and management staff
The ISO 9001:2015 Awareness Training Course provides a comprehensive introduction to the Quality Management System (QMS) standard based on ISO 9001:2015. This course is designed to help participants understand the key principles, clauses, and requirements of the standard.
Participants will learn about the structure of ISO 9001:2015, risk-based thinking, process approach, leadership involvement, customer focus, and continual improvement. The training ensures that employees understand their roles and responsibilities in maintaining and improving the organization’s Quality Management System.
This course is ideal for organizations seeking ISO 9001 certification or those looking to strengthen their existing QMS framework.
After completing this course, participants will be able to:
Understand the purpose and benefits of ISO 9001:2015
Explain the key clauses and structure of the standard
Recognize the importance of risk-based thinking and process approach
Identify their role in maintaining QMS compliance
Support continuous improvement initiatives within the organization
Contribute effectively toward achieving customer satisfaction
Awareness Training is a structured program designed to educate employees and stakeholders about important policies, risks, and best practices within an organization. It helps individuals understand their roles and responsibilities in maintaining compliance, security, safety, and ethical standards.
ISO 9001:2015 Awareness Training Course
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